Terms and conditions

When purchasing online on the website, you may use the following payment methods:

Pay online with a VISA/MasterCard credit or debit card.

  • After being redirected to the payment page, enter your card details.
  • Wait for confirmation.
After your order and payment are completed, you will receive an order confirmation and a payment receipt at your email address. Our representative will contact you during business hours to arrange delivery details.

Pay by Invoice (Bank Transfer).

Invoice payments are available to both individuals and legal entities.
At the final step before completing your order, select the preferred payment method — Bank Transfer.
After completing your order, you will receive an invoice at your email address.
The amount can be transferred via online banking or at any bank branch using the invoice.
Our representative will contact you during business hours to arrange delivery details.

For questions regarding payment by bank card and other issues related to the operation of the website, you can contact us by phone:
+995 555 22 47 43 or by email: toulemondebochart.ge@yahoo.com
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and is not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our web server.
Deliveries are carried out Monday through Friday, excluding public holidays.

Please note:
  • deliveries are made from the warehouse in Paris
  • delivery time: from 6 to 8 weeks.
In rare cases, the delivery schedule and delivery time may change for reasons beyond our control.
You can confirm the delivery date and time by connecting with our representatives:
+995 555 22 47 43.

toulemondebochart.ge@yahoo.com
Tbilisi, Georgia, 0179 Chavchavadze Av. 50

Returns and exchanges are carried out in accordance with the applicable legislation of Georgia, including the Law of Georgia on Consumer Rights Protection.

1. Right to Cancel an Order
The customer has the right to: cancel the order at any time before the product is delivered;
Return goods purchased remotely (online) within 14 (fourteen) calendar days after receiving the product, provided that the item has not been used or damaged.

2. Conditions for Returning Goods
A return is accepted if: the product retains its original condition and consumer properties;
The product has not been used; the original packaging, labels, and protective seals (if applicable) are preserved;
proof of purchase is provided (receipt, invoice, electronic order confirmation, etc.).

3. Non-Returnable Goods
The following items cannot be returned: custom-made or personalized products;
products modified according to the customer’s specifications (size, color, personalization, etc.);
products intended exclusively for a specific customer.

4. Refunds
If payment was made by bank card, refunds would be issued only to the same bank card used for the original payment.
Cash refunds are not available. After receiving and inspecting the returned goods, the Company will process the refund within 10 (ten) business days, unless otherwise required by banking institutions or international payment systems.
Shipping costs for returned goods may be deducted from the refund amount unless the return is caused by a defective product or an error made by the Company.

5. Return Procedure
To request a return, the customer must send an application by email toulemondebochart.ge@yahoo.com including: order number; reason for return; contact information; bank details if necessary.
The Company may request additional documents or photos of the product for review.

6. International Orders
For international deliveries, return and exchange conditions may vary depending on the laws of the destination country and international logistics regulations.
Custom duties, taxes, and international shipping fees are generally non-refundable unless otherwise required by applicable law.

Contact Information:

toulemondebochart.ge@yahoo.com
Tbilisi, Georgia, 0179 Chavchavadze Av. 50
+995 555 22 47 43
+995 599 677 776
Company Name: BL Capital Co., LTD
TAX ID: 405643068
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